1. What is DYS Amsterdam?
DYS Amsterdam is a streetwear brand that embodies individuality, inclusivity, and bold self-expression. Our motto, "DYS = Your World," captures our mission to create clothing that empowers everyone to stand out and embrace their unique style.
2. How do I find my size?
We offer a range of sizes designed to fit all body types. For the best fit, check our Size Guide linked on each product page. If you’re between sizes or need more help, feel free to reach out to our customer service team.
3. Do you ship internationally?
Yes! We ship our products worldwide so you can express your style wherever you are. Shipping costs and delivery times vary by country. Visit our Delivery page for details.
4. How long does shipping take?
Orders within the Netherlands typically arrive within 2-4 business days. For international orders, delivery times depend on the destination but generally take between 7-14 business days. Please allow extra time for high-demand periods and holidays.
5. Can I return or exchange items?
Absolutely. We want you to feel confident in every DYS piece. If you’re not fully satisfied, you can return or exchange items within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging. For more details, visit our Returns & Exchanges page.
6. Do you offer discounts or promotions?
We occasionally offer special promotions, which we announce via our newsletter and social media. Sign up to stay updated on upcoming deals and exclusive offers! Note that we don’t typically list discounted prices in our collections, as we focus on offering value through our unique designs and high quality.
7. How do I become a wholesale partner?
We’re always looking to collaborate with partners who share our vision. If you’re interested in stocking DYS Amsterdam products, visit our Wholesale page to learn more and submit an inquiry.
8. Is DYS clothing sustainable?
We care about our impact on the planet and are actively working to source materials responsibly and reduce waste. Sustainability is an ongoing priority for us, and we aim to continually improve our practices.
9. How can I contact customer support?
Our team is here to help! You can reach us via email at info@dys-amsterdam.com or through our Contact Form. We aim to respond within 24 hours on business days.
10. How can I stay updated on new releases?
Join the DYS Amsterdam community! Follow us on social media and subscribe to our newsletter for the latest updates, exclusive previews, and behind-the-scenes looks at our upcoming collections.
